Guide · Food safety paperwork
Safer Food, Better Business (SFBB), explained properly
Safer Food, Better Business is the folder your EHO expects to see. Here's what it actually is, how the diary works day to day, and where your allergen paperwork slots in.
What SFBB actually is
Safer Food, Better Business is the Food Standards Agency's free food safety management pack for small food businesses. It exists because the law requires every food business to have a written food safety management system based on HACCP principles — and full HACCP is overkill for a café or a home bakery. SFBB translates it into plain-English "safe methods" plus a diary.
There are versions for caterers (cafés, restaurants, takeaways, home caterers), retailers (shops selling food), and childminders, with cuisine supplements for some kitchens. You download or print it free from the FSA website — some councils will even post you a printed pack if you ask.
What's inside the pack
- Safe methods — short sections you read once and sign, covering cross-contamination (this is where allergens live), cleaning, chilling, cooking, and management. Each one asks you to write down how your kitchen does it.
- The diary — opening and closing checks for each trading day (fridges cold, equipment clean, staff fit to work), plus a space to record anything that went wrong and what you did about it.
- The 4-weekly review — a short check that your safe methods still match how you actually work. New supplier? New equipment? Update the pack.
The point inspectors care about isn't the folder itself — it's evidence the system is alive: dated entries, honest problem records, methods that match what they see in your kitchen. A pristine, empty SFBB pack is worse than a scruffy, filled-in one.
Where allergens fit in SFBB
The cross-contamination section includes an allergen safe method: how you stop allergen cross-contact and how you tell customers what's in your food. But SFBB deliberately doesn't do the per-dish detail for you — it expects you to keep your own record of which of the 14 allergens is in each product.
That record is an allergen matrix. The working pattern for a small kitchen:
- Build your matrix with our free matrix builder — no signup, prints with a review date.
- Keep the printed, dated copy inside your SFBB folder, next to the allergen safe method.
- Re-print whenever a recipe or supplier changes, and note the change in your diary — that's exactly the paper trail an inspector wants to follow.
When your range outgrows hand-updating, AllergenKit Pro derives the matrix from your actual recipes and keeps it and your PPDS labels in sync — one ingredient change updates everything.
SFBB and your hygiene rating
"Confidence in management" is one of the three scored areas of your food hygiene rating — and your weakest area caps the result. It asks, essentially: is there a working system behind the food? SFBB, kept honestly up to date with your allergen matrix inside it, is the most direct route a small business has to full marks in that area. Our EHO inspection guide covers the rest of the visit.
Getting started this week
- Search "SFBB" on the FSA website (food.gov.uk) and download the pack for your business type.
- Work through the safe methods over a quiet afternoon — most take a few minutes each.
- Print your allergen matrix and file it in the pack.
- Start the diary tomorrow morning. Two minutes at open, two at close.